Terms of Service

1. About OBRAZ and these Terms

OBRAZ is a digital-wardrobe, outfit-styling, planning, discovery, and social service. These Terms govern your access to and use of the OBRAZ mobile application, websites, software, and all related tools, features, subscriptions, and services, together referred to as the "Service."

The Service is operated from Poland by the owner of OBRAZ. You can contact us at any time at [email protected].

By creating an account, accessing or using the Service, uploading content, joining a collection, following another user, using a product link, or purchasing a subscription, you confirm that you have read, understood, and agreed to these Terms and to the OBRAZ Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service.

If you use OBRAZ on behalf of a company, organization, brand, retailer, or agency, you represent that you have authority to bind that entity, and "you" also refers to that entity.

2. Eligibility and minors

You must be at least 14 years old to create an OBRAZ account. If the law where you live requires a higher minimum age to use a social service, consent to the processing of personal information, or enter into a binding agreement, you must meet that higher age requirement.

If you are under the age of legal majority where you live, you may use OBRAZ only with the permission and supervision of a parent or legal guardian, who must agree to these Terms on your behalf where required by law.

Where legally valid parental consent is required and OBRAZ does not offer an appropriate consent process in your location, you may not create an account or use the Service.

OBRAZ is not directed to children under 14. If we believe an account belongs to someone who does not meet the applicable age requirement, we may restrict or delete it, subject to applicable law.

3. Your account

You must provide accurate, current, and complete information when creating and maintaining your account.

You may not impersonate another person or organization, misrepresent your identity, falsely claim an affiliation, or create an account using information, photos, names, phone numbers, or credentials you are not authorized to use.

You are responsible for protecting your login credentials, one-time verification codes, connected accounts, phone number, devices, recovery information, and invite codes, and for activity conducted through your account unless applicable law provides otherwise. Notify us at [email protected] if you suspect unauthorized access.

You may not sell, rent, transfer, sublicense, or commercially share your account or provide unauthorized access to it.

We may limit the number of accounts associated with a device, phone number, payment method, identity, or network where we consider it useful to prevent fraud, abuse, or circumvention of restrictions.

4. Privacy

The OBRAZ Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. It forms part of your agreement with OBRAZ, and you should review it before creating an account, uploading content, inviting collaborators, using AI-assisted features, or enabling device permissions.

You must not use OBRAZ to collect, expose, or misuse another person's personal information in violation of law or without any permission that is legally required.

5. Visibility and sharing

OBRAZ lets you designate your profile, wardrobe pieces, looks, and collections as public, private, or shared with selected collaborators. You are responsible for reviewing your visibility settings before uploading, publishing, sharing, or inviting collaborators.

Public content may appear in feeds, recommendations, searches, public profiles, shared links, previews, and external services, and may be liked, saved, shared, duplicated, referenced, and used to create outfits and collections as the Service permits.

We cannot control how another person uses information that you intentionally make public or share with them. A private setting limits access through the ordinary functions of OBRAZ but is not a guarantee of confidentiality, security, or permanent deletion.

6. User Content and ownership

"User Content" means photos, clothing images, wardrobe records, looks, canvas compositions, collection content, backgrounds, inspiration images, text, captions, notes, profile information, product information, links, recommendations, reports, and other material submitted, uploaded, created, generated, saved, displayed, or shared through your account.

As between you and OBRAZ, you keep ownership of the User Content you own. These Terms do not transfer ownership of your original User Content to OBRAZ.

You represent and warrant that:

• you own your User Content or hold all licenses, permissions, consents, and rights necessary to use it through OBRAZ;
• your User Content, and our permitted use of it, will not violate another person's intellectual-property, privacy, publicity, confidentiality, contractual, or other rights;
• every person shown, identified, or quoted in your User Content has given any permission required by law;
• information you provide about a product, retailer, brand, price, discount, seller, or purchase link is not intentionally false or misleading;
• any endorsement or recommendation reflects your honest opinion or actual experience where required by law; and
• your User Content complies with these Terms and applicable law.

Uploading a photograph of clothing, an accessory, a product, packaging, a logo, or a branded item does not give you ownership of third-party intellectual property appearing in that photograph.

7. License you grant to OBRAZ

You grant OBRAZ a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, cache, reproduce, process, adapt for technical formatting, display, communicate, distribute, and otherwise use your User Content as reasonably necessary to:

• operate, maintain, secure, develop, and provide the Service;
• provide features you use, including AI-assisted processing, sharing, collaboration, search, recommendations, image export, public discovery, product linking, and commission attribution;
• display public User Content in accordance with your visibility settings;
• troubleshoot, test, analyze, prevent fraud, enforce policies, and improve the Service;
• respond to reports and protect users, OBRAZ, and third parties;
• comply with legal obligations and lawful requests; and
• display and promote public User Content within OBRAZ and in previews or promotional materials for the Service, subject to applicable law.

We will not intentionally use content marked private in public advertising without separate permission, unless that content has independently become public through your own actions or disclosure is permitted or required by law.

This license ends when the relevant User Content is deleted from our active systems, except where continued retention or use is reasonably necessary for backups, security, legal compliance, transaction records, dispute resolution, enforcement, or copies previously created or shared by other users.

8. Public wardrobe pieces and duplication

OBRAZ allows users to duplicate certain public wardrobe pieces into their own wardrobes. Duplication may copy an item's image, name, category, color, brand, season, description, purchase link, and other catalog information.

By making a wardrobe piece available for duplication, you grant other OBRAZ users a limited, non-exclusive, royalty-free license to copy and use that piece within the Service for wardrobe organization, outfit creation, collections, planning, discovery, and sharing permitted by their visibility settings.

Duplicating a piece does not transfer ownership of the physical garment, original photograph, brand, product design, trademark, or product listing.

When another user duplicates your public piece, a separate record is created in that user's account. Making the original private or deleting it may prevent future duplication but does not automatically delete existing copies, exported images, shared links, cached content, or screenshots. A purchase link on a duplicated piece may keep its affiliate or referral attribution unless the Service indicates otherwise.

We may remove or modify duplicated records at our discretion, including to respond to an intellectual-property complaint, a privacy request, a safety issue, a legal obligation, an attribution error, or a violation of these Terms.

9. Collections, collaborators, and invite codes

Collection owners may invite other users to access or contribute to shared collections. An invite code may allow whoever receives it to view, add, remove, organize, or create content within that collection, depending on the permissions available.

You are responsible for deciding who receives your invite codes and for revoking access when it is no longer appropriate. Do not publish an invite code publicly unless you intend to give access to anyone who obtains it.

Collaborators are responsible for their own actions. OBRAZ is not responsible for changes, deletions, disclosures, conflicts, losses, or unauthorized product links caused by a collaborator you invited or by someone who obtained an invite code from you or your collaborators.

Shared collections should not be used to store confidential, legally privileged, highly sensitive, or irreplaceable information.

10. Acceptable use

You may share lawful fashion-related content, including clothing, footwear, accessories, styling, beauty, editorial, runway, wardrobe, swimwear, shopping, and outfit-inspiration content, provided it complies with these Terms.

You may not upload, create, distribute, promote, request, link to, or otherwise use the Service for content or conduct that:

• is illegal or facilitates illegal activity;
• infringes intellectual-property, privacy, publicity, confidentiality, contractual, or other rights;
• contains child sexual abuse material, sexual exploitation of minors, sexualized depictions of minors, grooming, or anything that endangers a child;
• contains non-consensual intimate imagery, hidden-camera content, sexual exploitation, trafficking, or coercion;
• unlawfully threatens, harasses, stalks, bullies, blackmails, humiliates, or targets another person;
• promotes hatred, violence, or unlawful discrimination;
• encourages suicide, self-harm, eating-disorder behavior, or dangerous acts in a manner likely to cause harm;
• impersonates another person or falsely claims affiliation, sponsorship, verification, authority, or expertise;
• promotes fraud, scams, counterfeit goods, stolen goods, deceptive sales, phishing, or misleading commercial practices;
• contains malware, spyware, malicious code, harmful files, or instructions intended to compromise a device, account, or service;
• constitutes unauthorized advertising, repetitive promotion, spam, engagement manipulation, fake reviews, or coordinated inauthentic activity;
• uses undisclosed paid endorsements, affiliate relationships, sponsorships, or gifts where disclosure is required;
• collects, scrapes, indexes, copies, or monitors information through automated means without our written permission;
• attempts to reverse engineer, disrupt, overload, bypass, probe, or defeat the security or access controls of the Service;
• abuses reporting, invite-code, duplication, following, liking, subscription, refund, affiliate, or promotional systems; or
• otherwise creates a material risk of harm to OBRAZ, its users, service providers, partners, or third parties.

You may not upload an image of a minor unless you are legally authorized to do so and have obtained all permissions required by law. Images of minors must never be sexualized, exploitative, invasive, or unsafe.

11. Moderation, enforcement, and our discretion

OBRAZ provides tools for reporting users, profiles, wardrobe pieces, looks, collections, product links, and other content. Reports must be submitted honestly and must not be used to harass, intimidate, retaliate against, or improperly restrict another user.

We may, but are never obliged to, monitor, review, screen, investigate, preserve, restrict, label, reduce the visibility of, disable access to, edit, or remove any User Content, at our sole discretion and with or without prior notice.

We may, at our sole discretion, warn users, limit or withdraw features, remove product links, exclude content from recommendations and discovery, revoke collaboration access, withhold or cancel commissions, suspend accounts, terminate accounts, delete content, preserve evidence, and notify appropriate authorities. We may do this in particular to:

• enforce these Terms or any other OBRAZ policy;
• address suspected illegal activity, fraud, abuse, security threats, or harmful conduct;
• comply with law, court orders, regulatory requirements, or lawful governmental requests;
• protect the rights, property, safety, or integrity of OBRAZ, its users, service providers, partners, or third parties; or
• prevent disruption to the Service.

We are not required to give reasons for an enforcement decision, to preserve removed content, or to restore it, except where applicable law requires otherwise. Where required by applicable law, we will provide a statement of reasons and an opportunity to request review or appeal.

We may decline to disclose information that would compromise an investigation, reveal confidential information, enable abuse, or expose our fraud controls.

We do not guarantee that objectionable, harmful, fraudulent, or unlawful content will be identified or removed, or removed promptly.

12. Intellectual-property complaints

OBRAZ respects intellectual-property rights. If you believe content on the Service infringes your copyright, send a notice to [email protected] including:

• identification of the copyrighted work you claim has been infringed;
• identification and location of the allegedly infringing content;
• your name, mailing address, telephone number, and email address;
• a statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its agent, or law;
• a statement, made under penalty of perjury, that the information is accurate and that you are authorized to act for the rights holder; and
• your physical or electronic signature.

Trademark, design-right, privacy, impersonation, and publicity-right complaints may be sent to the same address.

We may forward a complaint and the complainant's contact information to the user who posted the disputed content. A person who knowingly submits a materially false notice or counter-notice may be liable under applicable law. We may terminate accounts of repeat infringers.

13. AI-assisted and automated features

OBRAZ uses automated and AI-assisted technologies for background removal, image segmentation, product recognition, tagging, categorization, color identification, search, recommendations, moderation support, styling suggestions, and related features.

Automated results may be inaccurate, incomplete, inappropriate, unavailable, or based on incorrect assumptions. You are responsible for reviewing, correcting, and deciding whether to save, publish, rely on, or share them.

AI-assisted outputs are provided for organization, inspiration, and convenience. They are not professional, legal, medical, safety, investment, authenticity, valuation, sizing, or purchasing advice. We do not guarantee that a result is unique or that similar results will not be generated for other users.

How images and other personal information are processed by AI-assisted features is described in the Privacy Policy.

14. Products and affiliate links

OBRAZ is a wardrobe, styling, planning, social, and product-discovery platform. Unless expressly stated otherwise, OBRAZ is not the manufacturer, seller, reseller, distributor, authenticator, fulfillment provider, or payment processor for products shown through the Service.

The Service may display products, shopping suggestions, product tags, retailer links, brand links, "buy" links, creator recommendations, sponsored content, and other links that let you view or purchase products from third parties. Some of these may be affiliate, referral, sponsored, or commission-generating links.

If you click such a link and complete a purchase or another qualifying action, OBRAZ may receive a commission, referral fee, advertising payment, or revenue share. The OBRAZ user who shared, tagged, or styled the product may also receive compensation. Depending on the program, compensation may go entirely to OBRAZ, entirely to the user, or be divided between them.

Where applicable, commission-generating content may carry a disclosure such as "OBRAZ may earn a commission," "Creator may earn a commission," "Paid link," or "Sponsored."

A commission-generating relationship does not necessarily change the price you pay, and it is not a guarantee, warranty, or endorsement of the product, seller, retailer, or brand.

Final price, taxes, fees, discounts, shipping, payment terms, ordering, delivery, returns, refunds, exchanges, warranties, customer support, authenticity, quality, safety, sizing, and regulatory compliance are controlled by the third-party seller. Prices, availability, descriptions, promotions, and images may change without notice and may differ from what OBRAZ displays; the seller's information at checkout controls the transaction.

If you share product links, you must disclose any financial or commercial relationship where the law requires it, make truthful and non-misleading statements, and disclose gifted, sponsored, or discounted items where required.

You may not generate or attempt to generate commissions through fraudulent purchases, fake transactions, fake accounts, bots, unauthorized self-referrals, spam, cookie stuffing, attribution manipulation, forced redirects, hidden links, stolen payment methods, or other artificial activity. We may refuse, delay, withhold, reverse, adjust, or cancel any commission or reward we believe resulted from fraud, manipulation, incorrect attribution, a returned or disputed transaction, inaccurate information, a technical error, or a breach of these Terms.

We may add, change, or remove participating retailers, affiliate relationships, attribution rules, and monetization features at any time, and we may make affiliate-link features available only on certain subscription plans.

Sharing product links does not create an employment, agency, partnership, joint venture, or exclusive relationship with OBRAZ, and gives you no authority to make commitments or warranties on behalf of OBRAZ, a retailer, or a brand.

15. Subscriptions, trials, and refunds

OBRAZ offers free features, paid subscription plans, trials, and promotions. Before you purchase, the checkout screen shows the price, billing currency, billing period, included features, trial terms, and renewal terms.

By confirming a purchase, you authorize the applicable app store, payment provider, or OBRAZ to charge the displayed amount, applicable taxes, and authorized recurring charges to your selected payment method.

Unless the checkout screen states otherwise, subscriptions renew automatically for successive billing periods until canceled. A free or discounted trial converts into a paid subscription unless canceled before the deadline shown when you enroll.

Subscription features, plan limits, and pricing may vary by plan, device, region, platform, and application version. We may add, modify, replace, or discontinue subscription features and plan limits. If a change materially reduces a paid service during a period you have already paid for, we will provide any remedy required by applicable law.

Canceling stops future renewals but does not immediately end access; you may use paid features until the end of the current paid billing period. You generally must cancel through the platform or payment provider you subscribed through. Deleting the application, stopping use of the Service, changing your phone number, or deleting your OBRAZ account does not cancel an active subscription.

Payments are non-refundable and we do not provide credits for partially used billing periods, except where required by law, stated in the applicable offer, or approved by the payment provider. Refund requests for purchases processed by Apple, Google, or another provider are decided by that provider.

We may change subscription prices for future billing periods. We or the payment provider will give advance notice and obtain additional consent where required. Mandatory cooling-off, withdrawal, cancellation, conformity, refund, and consumer-guarantee rights under applicable law are unaffected.

16. Third parties and other users

References to brands, products, logos, stores, prices, or purchase links are provided for identification, discovery, or convenience and do not imply endorsement, sponsorship, authorization, authenticity, availability, or affiliation.

Retailer links, social networks, authentication providers, payment providers, affiliate networks, analytics providers, weather providers, and app stores are controlled by third parties and governed by their own terms and privacy policies. OBRAZ is not responsible for third-party products, transactions, content, availability, security, pricing, delivery, returns, refunds, warranties, authenticity, data practices, outages, or conduct.

You are responsible for your interactions, collaborations, sharing decisions, recommendations, and disputes with other users. OBRAZ is not a party to agreements between users and is not responsible for promises, payments, product exchanges, collaborations, or other arrangements between them.

To the maximum extent permitted by applicable law, you release OBRAZ and the parties identified in Section 20 from claims arising solely from your interactions or transactions with another user or third party, except to the extent caused directly by OBRAZ's own conduct and not lawfully disclaimable.

17. License to use the application, and feedback

Subject to these Terms, OBRAZ grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to install and use the application on devices you own or control, for personal and lawful use.

The application is licensed, not sold. OBRAZ and its licensors retain all rights in the Service, software, interfaces, visual designs, code, databases, trademarks, branding, features, and documentation that are not expressly granted to you.

You may not copy, sell, rent, sublicense, distribute, modify, create derivative works from, reverse engineer, decompile, disassemble, extract source code from, or commercially exploit the application, except where applicable law expressly permits an activity that cannot lawfully be restricted. You may not use OBRAZ names, logos, trademarks, or branding without prior written permission, except for legally permitted nominative or descriptive use.

If you send us ideas, designs, suggestions, feature requests, comments, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable right to use, modify, commercialize, and otherwise exploit it without restriction or compensation. Do not send confidential information as feedback.

18. Development, availability, and changes to the Service

OBRAZ is developed continuously and is provided on an evolving basis. We decide what the Service does, how it works, and how it looks.

We may, at our sole discretion and at any time, add, remove, redesign, rename, rebuild, test, restrict, gate behind a subscription plan, limit by region or platform, suspend, or discontinue any feature, tool, integration, plan, limit, or part of the Service, in whole or in part, with or without prior notice, except where advance notice is required by applicable law.

Features may be experimental, released in stages, limited to certain regions, devices, operating systems, languages, application versions, or subscription plans, or available only to selected users. We do not promise that any feature will be introduced, will continue to exist, will keep working the same way, or will be available to you.

We may set, change, and enforce technical and usage limits, including limits on the number of wardrobe pieces, looks, collections, collaborators, uploads, file sizes, requests, and storage.

The Service may experience delays, outages, maintenance windows, processing errors, failed uploads, inaccurate tags, lost changes, attribution errors, inaccurate statistics, notification failures, and other interruptions. We do not guarantee any level of availability, performance, or support, and we are not obliged to provide support, backups, data export, or migration beyond what applicable law requires.

Where applicable law requires notice, continued performance, data export, refunds, or another remedy for a material change to the Service, we will provide the required remedy.

19. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OBRAZ DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, AND THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

OBRAZ DOES NOT WARRANT OR ENDORSE USER CONTENT, FASHION ADVICE, STYLING SUGGESTIONS, AI OUTPUTS, PRODUCT INFORMATION, BRANDS, RETAILERS, SELLERS, PURCHASE LINKS, COLLABORATORS, CREATORS, OR OTHER USERS, AND DOES NOT GUARANTEE THAT A PRODUCT IS AUTHENTIC, AVAILABLE, SAFE, SUITABLE, CORRECTLY SIZED, ACCURATELY DESCRIBED, OR SOLD AT THE LOWEST AVAILABLE PRICE.

OBRAZ DOES NOT GUARANTEE THAT A PRODUCT LINK, CLICK, PURCHASE, OR REFERRAL WILL GENERATE A COMMISSION.

YOU ARE RESPONSIBLE FOR YOUR WARDROBE, OUTFIT, PURCHASE, SHARING, COLLABORATION, PUBLICATION, AND PRODUCT-RECOMMENDATION DECISIONS.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, these exclusions apply only to the extent permitted by law.

20. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OBRAZ AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, DEVELOPERS, CONTRACTORS, REPRESENTATIVES, LICENSORS, COMMERCIAL PARTNERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THIS EXCLUSION INCLUDES LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, EXPECTED COMMISSIONS, GOODWILL, DATA, USER CONTENT, WARDROBE RECORDS, LOOKS, COLLECTIONS, SUBSCRIPTION ACCESS, AND OTHER INTANGIBLE LOSSES, INCLUDING LOSSES CAUSED BY A CHANGE TO OR WITHDRAWAL OF A FEATURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF OBRAZ AND THE PARTIES LISTED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF the amount you paid directly to OBRAZ for the Service during the 12 months immediately preceding the event giving rise to the claim, or 100 EUR.

These limitations apply regardless of the legal theory and even if a party was advised that damages were possible.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence, or mandatory consumer rights.

21. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless OBRAZ and its owners, affiliates, officers, employees, developers, contractors, representatives, licensors, commercial partners, and service providers from claims, damages, judgments, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or relating to:

• your User Content;
• your use or misuse of the Service;
• your violation of these Terms or applicable law;
• your violation of another person's rights;
• your product recommendations, endorsements, affiliate links, or sponsorships;
• false, unsupported, deceptive, or undisclosed commercial statements made by you;
• a transaction, link, invitation, collaboration, or interaction initiated by you; or
• activity conducted through your account where you failed to safeguard access credentials.

This section does not require a consumer to indemnify OBRAZ to the extent such an obligation is prohibited by applicable law.

22. Suspension, termination, and deletion

You may stop using the Service at any time. You can delete your account in the application or by contacting [email protected].

We may restrict, suspend, or terminate your access to the Service, and remove or delete any or all of your content, at our sole discretion, including where we believe you violated these Terms, created legal or security risk, engaged in fraud or commission manipulation, repeatedly infringed rights, endangered users, failed to pay authorized charges, or disrupted the Service.

Where circumstances reasonably permit, we may give notice and an opportunity to correct a violation, but we may act immediately and without notice where we consider it necessary for security, safety, fraud prevention, legal compliance, or preservation of evidence, or where applicable law does not require notice.

Termination may result in loss of access to your profile, wardrobe, pieces, looks, collections, collaborators, statistics, saved content, and other information, and we are not obliged to return, export, or preserve it except where applicable law requires.

Account termination does not cancel a subscription billed by Apple, Google, or another provider; you must cancel it separately. We may withhold or cancel unpaid commissions associated with fraud, returned transactions, policy violations, or attribution errors. Valid, undisputed commissions confirmed before termination will be handled in accordance with applicable law.

Provisions that by their nature should survive termination will survive, including those on ownership, licenses for previously shared content, payments, taxes, commissions, disclaimers, limitation of liability, indemnification, and disputes.

23. Governing law and disputes

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of Poland, without regard to conflict-of-laws rules.

If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country where you habitually reside, and you may bring proceedings in the courts of that country. Otherwise, the courts of Poland have exclusive jurisdiction.

Before starting formal proceedings, please send a written notice describing the dispute, the account involved, the relief you want, and your contact details to [email protected]. Both sides agree to try in good faith to resolve the matter informally for at least 30 days after the notice is received. This does not prevent either party from seeking urgent injunctive relief or using a small-claims process where available.

Consumers in the European Union may also use the European Commission's online dispute resolution platform. We are not obliged to participate in proceedings before a consumer arbitration body.

24. App-store terms

If you downloaded OBRAZ from Apple's App Store, these Terms are between you and OBRAZ, not Apple. OBRAZ, and not Apple, is responsible for the application, its content, maintenance, support, warranties, product claims, legal compliance, privacy obligations, and intellectual-property claims, except where otherwise required by law.

Apple has no obligation to provide maintenance or support for OBRAZ. If the application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, as required by its terms. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce applicable App Store provisions against you.

If you obtained OBRAZ through Google Play or another marketplace, your use of that marketplace and purchases processed through it are also subject to that marketplace's terms.

25. Changes to these Terms, notices, and general provisions

We may update these Terms to reflect changes to the Service, subscriptions, product links, business operations, legal requirements, safety practices, or technology. We will update the "Last updated" date and give additional notice where required by law or where a change materially affects your rights. Material changes apply from the stated effective date onwards. If you do not agree to updated Terms, you must stop using the Service and cancel any subscription before its next renewal.

You agree that we may provide agreements, notices, receipts, subscription and security information, and other legally required communications electronically, through the application, email, SMS, push notification, or the contact details associated with your account. Marketing communications are sent in accordance with applicable law and your preferences.

These Terms, the Privacy Policy, subscription disclosures, and any additional terms presented for a particular feature form the agreement between you and OBRAZ regarding the Service. If additional terms conflict with these Terms, the additional terms control only for the feature or transaction they apply to.

If any provision is found invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver; a waiver is effective only in writing from an authorized OBRAZ representative.

You may not assign or transfer these Terms, your account, or any payment rights without our written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, asset transfer, change of control, or operation of the Service.

OBRAZ is not responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, war, civil unrest, labor disputes, government action, power or internet failures, cloud-provider outages, payment-network failures, cyberattacks, and telecommunications failures.

Section headings are for convenience and do not affect interpretation. Questions about these Terms can be sent to [email protected].